Frequently asked questions

We accept payments via Paypal, Visa, Mastercard, Maestro and American Express. Want to buy now, pay later? Head over to our Buy Now, Pay Later (https://www.digilockerz.com/buy-now-pay-later)page to find out more about our iwocaPay option.

You must inform us via email within 14 days of receiving your products that you wish to cancel your order. You then have a 14 day period from giving us notice to cancel to return the products to us, and all return carrier costs must be covered by you. The products must not have been used, and must still in a brand new, saleable condition and in original, undamaged packaging. If there is a defect, you must inform us as part of the return. Once we have inspected their condition, we will then send a refund via your original payment method within 14 days of receiving the products back.

We currently just ship to the United Kingdom